Home

Power School - Frequently Asked Questions

What is PowerSchool?


What is PowerSchool Parent/Student Access (PowerSchool PSA)?


How do I access PowerSchool PSA?


Who may access PowerSchool PSA?


How do I obtain a username and password?


How do I use PowerSchool Parent/Student Access?


What may I reasonably expect from the PowerSchool PSA System as a parent?


Are there any guidelines that I need to know when sending an email to a my child's teacher?


When will parents and students get access to the information on the PowerSchool server?


Do all teachers post grade and attendance information to the PowerSchool server?


How often can we expect grades to be updated?


How often can we expect attendance to be updated?


Does the Powerschool record how often I or my son /daughter logs into Powerschool?


What can I see on the PowerSchool site?


Can other people see my son's/daughter's grades?

 

What do I do if I forget my PowerSchool password?

 

Are PowerSchool logins and passwords case sensitive?


What are the guidelines for acceptable use of ACS's network resources?

 

I know that teachers sometimes weight different categories of grades. How does this affect how a grade is calculated?


Do students and parents see the same screens/comments?


My child's grade does not seem to add up correctly?

 

What do the codes Q1, Q2, E1, S1, S2 and Y1 mean?

 

Whom should I call if I have a question?

 

 

 

 

 

 

What is PowerSchool?

 

PowerSchool is ACSs student information system. ACS uses PowerSchool for student demographics, attendance, storing grades, scheduling and more.

Top

 

 


What is PowerSchool Parent/Student Access (PowerSchool PSA)?


Parent/Student Access is a feature of the PowerSchool student information system that provides parents and students immediate access to grades, assignments and attendance records in an effort to facilitate and improve communication between home and school. 

Top

 

 


How do I access PowerSchool PSA?


You may access PowerSchool PSA from any computer with an internet connection by launching your web browser and going to the ACS web site (www.acsamman.edu.jo) The link is on the sites main web page.  The minimum browser requirements are as follows:
 
* Mac OS X: Safari or Firefox
* Mac OS 9: Mozilla 1.2.1
* Windows: Internet Explorer 6 or Firefox 

  Top


 


Who may access PowerSchool PSA? 


ACS Middle School and High School students and parents/guardians who have applied for a username and password may access PowerSchool. If you have questions about your username and password or accessing the system please email
powerschool@acsamman.edu.jo

  Top

 

 


How do I obtain a username and password?


Parents will receive their logins and passwords in September. PowerSchool Information Nights will be held in September. Please note that under no circumstances will accounts be given out through contact via phone.

Top

 

 


How do I use PowerSchool Parent/Student Access?


Information nights will be held in September. At each of these sessions we will show a demo on how to use the system.  For those who cannot make the meetings, a guide is available on the ACS website: www.acsamman.edu.jo/powerschool/ppug.pdf

Top

 

 


What may I reasonably expect from the PowerSchool PSA System as a parent? 


Attendance is taken at ACS every day for each period. You are able to monitor your child's attendance on a daily basis.

You are able to view your child's assignments and grades as soon as the teacher enters the data into his/her electronic gradebook. Although teachers attempt to record grades in a timely manner, the time needed to accomplish this task will vary from teacher to teacher. Please keep in mind that teachers have various methods of grading and the number of assignments given varies based on the course content and individual teaching style.  Each teacher will post his or her individual grading policy into the system so that parents and students know what to expect.
 
PowerSchool should be used to monitor your child's progress.  Look for unusual changes in grades or attendance, but realize that the final grade for a course is based on a number of factors, often including class participation, extra credit, etc. Your child's grade may appear unusually high or low at the beginning of the year (the grading period) when there have been few assignments.  Your child's grade may appear lower during the quarter, but the final grade may actually be higher once all factors have been included.  The opposite may also be true. The information made available to you through the system should not be considered a substitute for a dialog with your child's teacher.
 

Top

 

 


Are there any guidelines that I need to know when sending an email to a
my child's teacher?


Teacher email addresses are available at the Community Portal on the school website. It is also important to include a valid subject line in your emails.  ACS has an aggressive anti- spam filter in place and it may block messages without subject lines or if they seem suspicious.  

At ACS, teachers should respond to parent emails within 24 hours of receipt (longer if received on weekends). Even if they cannot respond immediately to your specific query, they will let you know they received the email and will act on it as soon as possible.
 
Top

 

 


 

 

 

 

 

When will parents and students get access to the information on the PowerSchool server?

Parents will be given a PS login and password in a letter from the school, or in an email. This generally takes place in September as part of the parent training session. If families enroll later in the school year, logins and passwords will be given within two weeks.


Top

 

 


 

Do all teachers post grade and attendance information to the PowerSchool server?

 

Yes

Top

 

 


 

How often can we expect grades to be updated?

 

Answer: There are many factors that determine how soon a teacher can assess and return assignments. Essays and research papers take longer to grade than a quiz. Coaching, club sponsorships, and family commitments can also affect turnaround time, as well as a teacher's student load, which may be as high as 120 students for teachers with all grade levels. We encourage staff to post grades every 2 weeks at the minimum, and we urge students and parents to be patient as teachers do their best to return assignments and post grades as promptly as their schedule allows.

Top

 

 

 


How often can we expect attendance to be updated?

 

Except for teachers who instruct in multiple classrooms, in gyms, or outdoors, teachers do their best to record attendance by the end of every period. Those whose schedules prohibit period-by-period recording input their attendance as soon as possible after class. Faculty enter present, tardy, or absent. The office also enters a wide range of attendance codes, as they receive information from parents, the library, and other school locations where attendance is monitored. 

Top

 

 

 


 

Does the school know how often I or my son /daughter logs into Powerschool?

 

Yes. It is recorded as part of Powerschool program information. This feature allows us to see if parents are actively involved in monitoring their child's academic progress.

Top

 

 

 


 

What can I see on the PowerSchool site?

Parents and students can access the following information on the PowerSchool public site: http://ps.acsamman.edu.jo/public 

  • Grades for current classes, as well as the assignments that make up those grades
  • Attendance for the past two weeks or for the whole quarter, including a legend of attendance codes used by the school
  • Teacher comments

Top

 

 

 


 

Can other people see my son's / daughter's grades?

As long as you protect your login and password, others will not be able to see your information.

Top

 

 

 


 

 

What do I do if I forget my PowerSchool password?

 Email us at powerschool@acsamman.edu.jo

Top

 

 

 


 

Are PowerSchool logins and passwords case sensitive?

Yes. Please be sure your "caps lock" is not on when trying to log in.

Top

 

 

 


 

What are the guidelines for acceptable use of ACS's network resources?

 

The school's acceptable use policy is on page 19 of the Student Handbook, which is available at: http://acsamman.edu.jo/ms/HS-MSHandbook2010-2011.pdf

Top

 

 


 

 

I know that teachers sometimes weight different categories of grades. How does this affect how a grade is calculated?

 

Some teachers calculate grades by total points, and others use categories such as tests, quizzes, daily work to organize and give different weights to grades; how teachers weight grades is an individual decision. To understand a specific grade calculation, please contact the individual teacher.

Top

 

 

 


 

Do students and parents see the same screens/comments?

When students and parents access the PowerSchool server, they see the same information.

Top

 

 

 


 

My child's grade does not seem to add up correctly?

Different grading scales and weightings are applied to different types of assessments. Simply adding scores will not calculate in the different weights for scores. Please see the course syllabus (all students were given one for each class in August) for specific grade weightings.

Top

 

 

 


 

What do the codes Q1, Q2, E1, S1, S2 and Y1 mean?

 

Q1 is the first quarter grade (as it stands when you login), Q2 is second quarter, E1 is the first semester exam grade (which counts for 20% of the overall semester grade.

Top

 

 

 


 

Whom should I call if I have a question?

 

Please use the table below to decide whom to contact for various types of questions.

Question Topic

Person to Contact

Grades for class assignments during the current semester

 

Contact the teacher for that particular class. Teacher email addresses are available at ACS Community Portal.

Attendance in a specific class on a specific day

 

Contact the teacher for that particular class. Teacher email addresses are available at Community Portal

Grades on transcripts, GPA, class rank.

 

Contact the Powerschool administrator at powerschool@acsamman.edu.jo

Course schedules, graduation progress, and college and careers.

 

Contact the counselor at jwilliams@acsamman.edu.jo

General attendance questions, and questions related to absences excused by parents/guardians  

 

Contact Mrs. Fanik, the MS/HS Secretary at rfanik@acsamman.edu.jo

PowerSchool Password changes, or forgetting your PowerSchool password

 

Contact the Powerschool administrator at powerschool@acsamman.edu.jo

 

Top

 


© 2011 American Community School, Amman. All Rights Reserved.